AI REVENUE LABS - TERMS & CONDITIONS Last Updated: January 30, 2026
  1. AGREEMENT TO TERMS These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and AI Revenue Labs ("Company," "we," "us," or "our"), a business entity registered in India, regarding your access to and use of the AI Revenue Labs software platform and related services (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not access or use the Service. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms. In such case, "you" and "your" refer to that entity. Company Registration Details:
Business Name: AI Revenue Labs Registered Office: New Delhi, India State of Registration: New Delhi. Contact Email: [email protected] Contact Phone: + 91 8076255496
  1. SERVICE DESCRIPTION AI Revenue Labs provides a Software as a Service (SaaS) platform that enables real estate professionals to automate conversation management, inquiry response, and prospect follow-up across multiple communication channels including SMS, email, Instagram, and Facebook.
  1. What We Provide:
Cloud-based conversation management software accessible via internet Automated response and follow-up systems Unified inbox for multi-channel communications CRM integration capabilities Performance analytics and reporting dashboard Technical support per your subscription plan Remote software access with no physical installation required
What We Do Not Provide:
Inquiry generation or traffic generation services Guaranteed results or conversion rates Real estate advice or licensed real estate services Third-party marketing or advertising services Custom software development outside standard features On-premise software installation or hardware
Service Delivery: The Service is delivered entirely through cloud-based infrastructure. You access the Service remotely via internet connection. No physical delivery of goods or software is involved. The Service is provided on an "as is" and "as available" basis. We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time with reasonable notice (minimum 30 days) to active subscribers.
  1. ACCOUNT REGISTRATION AND ELIGIBILITY Eligibility Requirements: To use the Service, you must:
Be at least 18 years of age or the age of majority in your jurisdiction Be a licensed real estate professional or operate a legitimate real estate business Provide accurate, current, and complete registration information Have legal authority to enter into binding contracts Maintain and promptly update your account information Comply with all applicable laws and regulations in your jurisdiction Have reliable internet connectivity to access cloud-based services
Account Security: You are responsible for:
Maintaining the confidentiality of your account credentials (username and password) All activities that occur under your account, whether authorized or unauthorized Notifying us immediately at [email protected] of any unauthorized access or security breach Using reasonable security measures to protect your account, including strong passwords and two-factor authentication if available Not sharing your account credentials with any third party Logging out of your account when not in use, especially on shared devices
We are not liable for any loss or damage arising from your failure to maintain account security or from unauthorized use of your account. Account Termination: We reserve the right to suspend or terminate your account immediately without prior notice and without refund if:
You violate these Terms or any applicable law You provide false, inaccurate, or misleading information during registration or use Your account is used for illegal, fraudulent, or unauthorized purposes You fail to pay applicable fees when due Your business activities violate fair housing laws, anti-discrimination regulations, or consumer protection laws You engage in conduct that damages our reputation, business interests, or Service integrity Your account shows patterns of abusive behavior, spam, or prohibited content You attempt to circumvent any technical limitations or security measures You use the Service in a manner that interferes with other users' access
Upon termination, your access to the Service ceases immediately, and you remain liable for all fees incurred through the termination date.
  1. SUBSCRIPTION PLANS, PRICING, AND BILLING Subscription Tiers: We offer multiple subscription plans (Essentials, Growth, Scale) with different features, channel access, support levels, and pricing. Current pricing and detailed plan features are available at ai-revenuelabs.com/pricing. Pricing and Currency:
All subscription fees are quoted in United States Dollars (USD) Payments are processed by our payment processor as export transactions Settlement to our account occurs in Indian Rupees (INR) after currency conversion The exchange rate applied is determined by our payment processor at the time of transaction You are responsible for all currency conversion costs and cross-border transaction fees charged by our payment processor We do not control exchange rates and are not liable for currency fluctuation
Billing Terms:
All subscriptions are billed monthly in advance on a recurring basis Payment is due on the subscription start date and each monthly anniversary thereafter (the "Billing Date") You authorize us and our payment processor to charge your designated payment method automatically each billing cycle All fees are stated exclusive of applicable taxes, levies, or duties All fees are non-refundable except as expressly stated in Section 5 (Refund Policy) Prices are subject to change with 30 days' written notice to active subscribers Price changes apply to renewal periods, not current billing periods Continued use after price change notification constitutes acceptance
Payment Methods: We accept major international credit cards (Visa, Mastercard, American Express) and other payment methods as made available through our payment processor. You are responsible for:
Providing valid and current payment information Ensuring sufficient funds or credit availability at each billing cycle Updating payment information immediately if it changes, expires, or becomes invalid All charges, fees, and costs associated with your payment method Compliance with your card issuer's terms and conditions
Payment Processing:
Payments are processed by Stripe India or other authorized payment processors Cross-border transaction fees and foreign exchange charges apply Processing times typically range from 2-5 business days You will receive email confirmation upon successful payment Invoice/receipt is available in your account dashboard
Failed Payments: If payment fails for any reason:
We will notify you via email immediately We will attempt to process payment up to 3 times over 10 calendar days Your Service access may be suspended after 10 days of non-payment Your account may be terminated after 30 days of continuous non-payment You remain liable for all unpaid fees plus any reasonable collection costs we incur Service suspension does not relieve you of payment obligations Reactivation after suspension may require full payment of outstanding balance plus reactivation fee
Taxes and Duties: All fees are exclusive of applicable taxes, including but not limited to:
Goods and Services Tax (GST) if applicable under Indian law Service tax if applicable in your jurisdiction Withholding tax if required by your jurisdiction Any other taxes, levies, or duties imposed by government authorities
You are responsible for all taxes associated with your subscription, except taxes based solely on our net income. If we are required to collect or pay taxes on your behalf, such amounts will be charged in addition to subscription fees. Indian GST for Export Services: As our services constitute export of services:
Services to international clients (located outside India) are zero-rated under GST No GST is charged on subscription fees for clients outside India If you are located in India, applicable GST rates will apply GST invoices will be provided as per Indian GST regulations
Automatic Renewal: Your subscription automatically renews at the end of each billing period unless:
You cancel before the renewal date per Section 6 We terminate your account per these Terms Payment fails and cannot be processed
By subscribing, you authorize automatic renewal and recurring charges until cancellation.
  1. REFUND POLICY 30-Day Money-Back Guarantee (New Subscribers Only): New subscribers may request a full refund within 30 days of initial subscription purchase if:
You are not satisfied with the Service performance or features The Service does not meet your stated business requirements as communicated during sign-up You experience technical issues that prevent reasonable use of the Service and we are unable to resolve them You provide reasonable written explanation for dissatisfaction
To Request a Refund:
Send email to [email protected] with subject line "Refund Request" Include your account email address, subscription date, and detailed reason for refund Allow 7-10 business days for review and processing Refunds are processed to your original payment method Refund processing time depends on your card issuer (typically 5-10 business days after approval)
Currency and Exchange Rate for Refunds:
Refunds are processed in the original transaction currency (USD) If exchange rates have changed between payment and refund, the USD amount refunded may convert to a different INR value for your card statement We are not responsible for currency fluctuation between payment and refund Payment processor fees and cross-border charges are non-refundable
Refunds NOT Available For: Refunds are not available under any circumstances for:
Subscription renewals after the initial 30-day period Partial month usage (we do not prorate monthly fees) Service suspension or termination due to your Terms violations Account termination initiated by you after the 30-day guarantee period Third-party fees including SMS charges, carrier fees, integration costs, or payment processor fees Dissatisfaction with Service after 30 days from initial subscription Change of mind or business direction after 30 days Failure to use the Service or activate features Indirect costs, lost profits, or consequential damages Periods during which your account was suspended due to non-payment
Refund Processing:
Approved refunds are processed within 7-10 business days Refunds are credited to the original payment method used for purchase We cannot issue refunds to different payment methods or accounts You will receive email confirmation once refund is processed Bank/card processing times vary by institution (additional 5-10 days)
Pro-Rata Refunds: We do not offer pro-rata refunds for partial month usage. If you cancel mid-billing cycle, you retain access until the end of your paid period, but no refund is provided for unused days. Dispute Resolution: If your refund request is denied and you disagree with the decision:
You may request a detailed explanation of the denial You may escalate the matter per Section 15 (Dispute Resolution) Chargebacks are considered a breach of these Terms and may result in account termination and collection action
  1. CANCELLATION AND TERMINATION Cancellation by You: You may cancel your subscription at any time through either method:
Provide 30 days' written notice via email to [email protected] Use the cancellation process in your account dashboard settings
Notice Period:
Cancellations require 30 days' advance written notice Notice period begins on the date we receive your cancellation request You may cancel at any time. Cancellation will take effect at the end of your current billing period. No refunds for unused time. Service access continues through the notice period Cancellation becomes effective at the end of the 30-day notice period
Effects of Cancellation:
Your Service access continues until the end of your current paid billing period No refund is provided for the current billing period or notice period Automatic billing stops after your current period ends Your data is retained for 90 days per our Data Retention Policy (Section 9) You may re-subscribe at any time subject to then-current pricing Unused features, credits, or services are forfeited upon cancellation
Termination by Us (With Cause): We may terminate your account immediately without notice and without refund if you:
Materially breach these Terms Engage in fraudulent, illegal, or unauthorized activities Violate fair housing laws, anti-discrimination regulations, or consumer protection laws Use the Service to send spam, harassment, or prohibited content Provide false or misleading information Fail to pay fees when due (after grace period) Attempt to circumvent security measures or technical limitations Engage in conduct that threatens Service security, integrity, or reputation Violate intellectual property rights Use the Service in violation of applicable laws
Termination by Us (Without Cause): We may terminate your account for legitimate business, legal, or compliance reasons with 60 days' written notice. In such case:
We will provide pro-rata refund for unused period after termination date This right is exercised rarely and only for legitimate business reasons You may export your data before termination effective date
Effects of Termination (Immediate): Upon termination for cause:
Your access to the Service stops immediately You remain liable for all fees incurred through termination date, including outstanding balances You must immediately cease using our intellectual property, including our brand name, logos, and trademarks You must cease representing any affiliation with AI Revenue Labs We may delete your account data per our Data Retention Policy Provisions of these Terms that should survive termination remain in effect (Sections 8, 10, 11, 12, 13, 14, 15)
Data Export Before Termination:
You may export your data at any time through your account dashboard We recommend exporting data before cancellation/termination Data export functionality is available in CSV and JSON formats After termination, data export may not be available We retain data for 90 days after termination, after which it is permanently deleted
Reactivation: If your account is terminated:
For non-payment: You may reactivate by paying all outstanding balances plus reactivation fee For Terms violations: Reactivation is at our sole discretion and may be denied Upon reactivation, you may be subject to new pricing and terms
  1. ACCEPTABLE USE POLICY Permitted Uses: You may use the Service only for:
Legitimate real estate business communications with prospects and clients Responding to inquiries you have lawfully obtained through your marketing efforts Following up with prospects who have expressed interest in your real estate services Managing conversations with current and past clients Real estate transaction-related communications Activities compliant with all applicable laws and regulations in your jurisdiction and India
Prohibited Uses: You may NOT use the Service for any of the following purposes: Illegal Activities:
Any illegal purpose under Indian law or laws of your jurisdiction Sending unsolicited commercial messages (spam) in violation of applicable anti-spam laws Harvesting or collecting contact information without proper consent Violating fair housing laws, anti-discrimination laws, or consumer protection regulations Money laundering, fraud, or other financial crimes Violation of export control laws or economic sanctions Any activity that violates the Information Technology Act, 2000 or related rules
Harmful or Offensive Content:
Harassing, threatening, abusive, or intimidating messages Defamatory, libelous, or slanderous content Obscene, pornographic, or sexually explicit content Content that promotes violence, hatred, or discrimination Content that infringes upon intellectual property rights of any third party Malware, viruses, trojans, or other malicious code Content that violates privacy rights or data protection laws
System Abuse:
Attempting to gain unauthorized access to our systems, servers, or networks Interfering with Service operation, performance, or availability Interfering with other users' access to or use of the Service Reverse engineering, decompiling, or disassembling our software Using automated tools, bots, or scripts to scrape or extract data Attempting to circumvent security measures, access controls, or usage limits Reselling, sublicensing, or white-labeling the Service without written authorization Using the Service to develop competing products or services
Deceptive or Fraudulent Practices:
Impersonating another person, entity, or organization Making false, misleading, or deceptive claims about properties or services Manipulating caller ID, sender information, or message routing Creating fake or fraudulent accounts Violating Telephone Consumer Protection Act (TCPA) or similar regulations in your jurisdiction Violating CAN-SPAM Act or similar anti-spam laws Violating telemarketing regulations including Do Not Call registries Violating India's Telecom Commercial Communications Customer Preference Regulations, 2018
Prohibited Business Activities:
Adult content or services Gambling or betting services Illegal drugs or controlled substances Weapons, firearms, or explosives Pyramid schemes or multi-level marketing Get-rich-quick schemes or fraudulent investment opportunities Any business prohibited under Stripe's Restricted Business List
Consequences of Violation: Violations of this Acceptable Use Policy may result in:
Immediate suspension of Service access without notice Immediate termination of account without refund Forfeiture of all fees paid Reporting to appropriate law enforcement or regulatory authorities Legal action to recover damages and seek injunctive relief Cooperation with investigations by authorities Liability for all costs incurred in enforcing these Terms
Monitoring and Enforcement: We reserve the right but have no obligation to:
Monitor use of the Service for compliance with these Terms Investigate suspected violations Remove or disable access to content that violates these Terms Report violations to appropriate authorities Preserve evidence of violations for legal proceedings
Reporting Violations: If you become aware of any violation of this Acceptable Use Policy, please report it immediately to [email protected] with detailed information.
  1. INTELLECTUAL PROPERTY RIGHTS Our Ownership: We retain all rights, title, and interest in and to:
The AI Revenue Labs software platform, including all source code, object code, algorithms, and architecture All related technology, infrastructure, and technical systems Our trademarks, service marks, trade names, logos, domain names, and brand elements All documentation, user guides, training materials, and support content we provide All improvements, updates, modifications, and derivative works to the Service All methods, processes, and know-how embodied in the Service Aggregate anonymized data and statistics derived from Service usage across all users All intellectual property rights worldwide in the foregoing
The Service and all related intellectual property are protected by Indian and international copyright laws, trademark laws, patent laws, trade secret laws, and other intellectual property laws and treaties. Your License to Use: Subject to these Terms and your payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license during the subscription term to:
Access and use the Service through a web browser or authorized application for your internal business purposes Use our documentation and training materials solely in connection with your authorized use of the Service Display our trademarks solely to identify yourself as an authorized user of the Service
License Restrictions: This license does NOT permit you to:
Use the Service for any purpose other than your internal real estate business operations Transfer, sublicense, or make the Service available to third parties Use the Service to provide services to third parties (service bureau use) Share your account credentials with others Access the Service to build a competitive product or service Access the Service to monitor availability, performance, or functionality for competitive purposes
This license terminates automatically upon termination of your subscription for any reason. Your Content and Data: You retain all rights, title, and interest in and to all content, data, and information you upload, transmit, or store through the Service ("Your Content"), including:
Prospect and client contact information (names, phone numbers, email addresses, etc.) Conversation data, message content, and communication history Custom response templates, automation workflows, and configurations Business information and account settings Any other data you input into or generate through the Service
License Grant from You: By using the Service, you grant us a limited, non-exclusive, worldwide, royalty-free license to:
Store, process, transmit, and display Your Content solely as necessary to provide the Service to you Create derivative works of Your Content solely to the extent necessary to provide the Service Use anonymized and aggregated data derived from Your Content for Service improvement, analytics, and benchmarking Back up Your Content to ensure data availability and disaster recovery Cache Your Content to improve Service performance
This license is solely for operating and improving the Service. We do not use Your Content for any other purpose, including marketing to your contacts or sharing with third parties except as required to provide the Service. Your Responsibilities for Your Content: You represent and warrant that:
You own or have obtained all necessary rights to Your Content Your Content does not infringe or violate any third party's intellectual property rights, privacy rights, or other rights Your Content complies with all applicable laws and these Terms You have obtained all necessary consents to store and process Your Content through the Service
You are solely responsible for Your Content and the consequences of storing, transmitting, or displaying it through the Service. Restrictions on Use: You agree NOT to:
Copy, modify, adapt, translate, or create derivative works of the Service or our technology Reverse engineer, decompile, disassemble, or attempt to discover the source code or underlying algorithms of the Service Remove, obscure, or alter any proprietary notices (copyright, trademark, etc.) on or within the Service Use our trademarks, logos, or brand elements without express written permission Frame, mirror, or create links to the Service in a manner that suggests endorsement or affiliation Rent, lease, lend, sell, sublicense, assign, distribute, publish, or otherwise commercially exploit the Service Access the Service to build a similar or competitive product or service Circumvent or disable any security features, access controls, or usage limits Use any automated means to access the Service except through our authorized APIs
Feedback and Suggestions: If you provide us with any feedback, suggestions, or ideas regarding the Service ("Feedback"), you grant us a perpetual, irrevocable, worldwide, royalty-free license to use, modify, and incorporate such Feedback into the Service without attribution or compensation to you. Copyright Infringement Claims: If you believe that any content on or accessible through the Service infringes your copyright, please notify us at [email protected] with:
Description of the copyrighted work claimed to be infringed Description of where the infringing material is located on the Service Your contact information (email address, phone number) Statement that you have a good faith belief that use is not authorized Statement that the information provided is accurate and you are authorized to act on behalf of copyright owner Your physical or electronic signature
We will investigate and take appropriate action under Indian copyright law and the Information Technology Act, 2000.
  1. DATA PRIVACY, SECURITY, AND PROTECTION Our Commitment to Data Security: We implement industry-standard technical and organizational security measures to protect your data, including:
256-bit SSL/TLS encryption for all data transmission over the internet AES-256 encryption for data at rest in our databases SOC 2 Type II certified security controls audited annually by independent third parties Regular security audits, vulnerability assessments, and penetration testing Access controls, authentication requirements, and role-based permissions Secure data centers with physical security, redundancy, and backup systems Network security measures including firewalls, intrusion detection, and DDoS protection Security incident response procedures and breach notification protocols Employee training on data security and privacy practices Regular security updates and patches to systems and software
Data Collection: We collect and process the following categories of data: Account Information:
Name, email address, phone number Business name and address Billing information and payment details Account credentials and authentication information
Prospect and Client Data (Your Content):
Contact information you input (names, phone numbers, email addresses) Conversation history and message content Response templates and automation rules you create CRM data synchronized from integrated platforms
Usage Data:
Feature usage statistics and patterns Conversation volume and response metrics Performance analytics and reporting data Session information (login times, actions performed)
Technical Data:
IP address and device information Browser type, version, and settings Operating system and platform Cookies and similar tracking technologies
Data Use: We use your data only for the following lawful purposes:
Providing and operating the Service Processing payments and managing billing Providing customer support and technical assistance Communicating with you about the Service, updates, and important notices Improving and optimizing Service performance and features Generating anonymized aggregate analytics and benchmarking data Complying with legal obligations and responding to lawful requests Detecting, preventing, and addressing fraud, security issues, or technical problems Enforcing these Terms and protecting our rights
We do NOT use your data for:
Marketing or advertising our services to your prospects or clients Selling or renting your data to third parties Building profiles of your prospects for our own purposes Training machine learning models accessible to other users Any purpose incompatible with providing the Service to you
Data Sharing and Disclosure: We do not sell your data. We may share data only in the following limited circumstances: Service Providers: We share data with trusted third-party service providers who assist in Service delivery:
Cloud infrastructure providers (hosting, storage, database services) Payment processors Email delivery services (for system notifications) Analytics platforms (for Service improvement) Customer support tools
All service providers are bound by confidentiality obligations and process data only on our instructions and in compliance with applicable laws. Legal Requirements: We may disclose data when required by law:
In response to valid legal process (court orders, subpoenas, warrants) To comply with statutory obligations under Indian law To cooperate with law enforcement investigations To protect our rights, property, or safety To prevent fraud or illegal activity To enforce these Terms
Business Transfers: In the event of merger, acquisition, reorganization, or sale of assets:
We may transfer data to the successor entity We will notify you at least 30 days before transfer The successor will be bound by these Terms You may terminate your account before transfer if you object
With Your Consent: We may share data for other purposes with your explicit consent. Cross-Border Data Transfers: Our Service infrastructure may involve data transfers outside India to:
Cloud service providers with data centers in multiple jurisdictions Service providers operating in other countries
When we transfer data outside India, we ensure:
Adequate data protection safeguards per Digital Personal Data Protection Act, 2023 Service providers in jurisdictions with adequate data protection laws Standard contractual clauses or other approved transfer mechanisms Encryption during transmission and at rest
By using the Service, you consent to such cross-border data transfers as necessary to provide the Service. Your Data Rights: Under Indian data protection laws, you have the following rights: Right to Access:
Request confirmation of what personal data we hold about you Obtain a copy of your personal data Access available through your account dashboard
Right to Correction:
Request correction of inaccurate or incomplete data Update your information directly in your account settings
Right to Erasure:
Request deletion of your account and associated data Exercise through account cancellation process Subject to legal retention requirements
Right to Data Portability:
Export your data in standard formats (CSV, JSON) Transfer your data to another service provider Available through account dashboard export function
Right to Withdraw Consent:
Withdraw consent for data processing where applicable May result in inability to provide certain Service features
Right to Nominate:
Nominate another individual to exercise your rights in event of death or incapacity Notify us in writing of such nomination
To exercise these rights, contact us at [email protected] with:
Your account email address Specific right you wish to exercise Any information necessary to verify your identity
We will respond within 30 days of receiving your request. Data Retention: We retain data for the following periods: Active Account Data:
Retained while your subscription is active Updated and modified as you use the Service
Deleted Account Data:
Retained for 90 days after account cancellation/termination Allows recovery if deletion was unintentional Permanently deleted after 90 days
Billing Records:
Retained for 7 years per Indian accounting and tax requirements Includes invoices, payment records, and transaction history
Backup Data:
Retained in disaster recovery backups for 30 days then rotated Not directly accessible but may be restored in emergency
Legal Hold Data:
Data subject to legal proceedings or investigations retained until resolved
You may request earlier deletion subject to legal and operational requirements. Data Security Incidents: In the event of a data breach or security incident:
We will investigate and contain the incident promptly We will notify affected users within 72 hours if personal data is compromised We will report to Indian Computer Emergency Response Team (CERT-In) as required We will take remedial measures to prevent recurrence We will cooperate with authorities investigating the incident
Cookies and Tracking: We use cookies and similar technologies for:
Authentication and session management Remembering user preferences and settings Analytics and performance monitoring Security and fraud prevention
You can control cookies through your browser settings. Disabling cookies may affect Service functionality. Third-Party Links: The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of such third parties. We recommend reviewing their privacy policies before providing any information. Children's Privacy: The Service is not intended for individuals under 18 years of age. We do not knowingly collect data from minors. If we learn we have collected data from a minor, we will delete it promptly. Privacy Policy: For complete details on our data practices, please review our Privacy Policy at ai-revenuelabs.com/privacy, which is incorporated into these Terms by reference. Contact for Privacy Matters: For questions or concerns about data privacy:
Email: [email protected] Address: New Delhi, India Phone: + 91 8076255496
  1. THIRD-PARTY INTEGRATIONS AND SERVICES Integration Services: The Service integrates with various third-party platforms and services to enhance functionality, including: Communication Platforms:
SMS carriers for text messaging delivery Email service providers for email delivery Meta (Facebook/Instagram) for social media messaging Telecommunication service providers
Real Estate Systems:
Customer Relationship Management (CRM) platforms Multiple Listing Service (MLS) systems Property management software Real estate marketing platforms
Payment Processing:
Payment gateway for subscription billing and payment processing
Each integration is subject to the third party's terms of service, privacy policies, acceptable use policies, and data processing terms. Third-Party Terms: Your use of third-party integrations is governed by:
The third party's terms of service and user agreements Usage limits, restrictions, and quotas imposed by the third party Pricing and fees charged directly by the third party for their services The third party's acceptable use and content policies The third party's data protection and privacy policies
You must comply with all third-party terms. Violation of third-party terms may result in integration disruption or account termination by the third party. Integration Fees:
Our subscription fees do NOT include third-party service fees You are responsible for all costs charged by third parties, including:
SMS message delivery charges (per message rates from carriers) Email sending fees (if you exceed free tier limits) Social media API access fees (if applicable) CRM platform subscription fees Data storage fees for integrated services
Third-party fees are billed directly by those providers We are not responsible for changes to third-party pricing
Our Responsibilities: We are responsible for:
Maintaining integration functionality to the extent within our reasonable control Providing documentation on how to connect third-party services Notifying you of planned integration changes that may affect Service functionality Providing reasonable technical support for integration setup Fixing bugs in our integration code that cause integration failures
Our Limitations: We are NOT responsible for:
Third-party platform changes, updates, or deprecations that break integrations Third-party service outages, downtime, or performance degradation Third-party fees, billing disputes, or payment processing issues Data loss, corruption, or delays caused by third-party platform issues Third-party violations of their own terms, policies, or commitments Third-party data breaches or security incidents Integration disruption due to third party's decision to terminate API access Changes to third-party APIs that require integration updates Third-party rate limits, quotas, or restrictions on API usage
Integration Changes:
Third parties may change or discontinue their APIs at any time We will make reasonable efforts to adapt to third-party changes Some changes may result in temporary integration disruption We may need to discontinue integrations if third party no longer supports them We will notify you of material integration changes when reasonably possible
SMS and Communication Charges: For SMS messaging functionality:
You are responsible for all SMS carrier charges Message and data rates apply per your mobile carrier We do not control or receive payment for carrier charges SMS costs vary by carrier and destination (domestic vs international) You should review your carrier's messaging rates before using SMS features We are not responsible for SMS delivery failures due to carrier issues
Data Shared with Third Parties: When you connect third-party services:
Your account data may be shared with the third party per integration requirements Prospect/client contact information may be synchronized with integrated CRMs Message content may be transmitted through third-party communication platforms Usage data may be shared to enable integration functionality
You are responsible for:
Understanding what data is shared with each third party Obtaining necessary consents from your prospects/clients for data sharing Complying with applicable data protection laws Reviewing third parties' privacy policies Configuring integration settings to control data sharing
Termination of Integrations: We may terminate or suspend any third-party integration at any time if:
The third party discontinues the integration or API The integration poses security or compliance risks The third party's terms are incompatible with our Service We decide to discontinue the integration for business reasons
You may disconnect any integration at any time through your account settings. No Endorsement: Our provision of third-party integrations does NOT constitute endorsement, recommendation, or guarantee of any third-party service. We do not warrant the quality, reliability, or suitability of any third-party service.
  1. EXPORT OF SERVICES AND CROSS-BORDER TRANSACTIONS Nature of Transaction: The services provided under these Terms constitute "export of services" as defined under:
Foreign Exchange Management Act (FEMA), 1999 Foreign Trade Policy of India Reserve Bank of India (RBI) regulations Directorate General of Foreign Trade (DGFT) guidelines Service Exports from India Scheme (SEIS) if applicable
Pricing and Currency: Quotation Currency:
All subscription fees are quoted and advertised in United States Dollars (USD) Pricing is displayed on our website and in marketing materials in USD
Transaction Processing:
International payments are processed by Stripe India Transactions are routed through international card networks (Visa, Mastercard, American Express) Client's card issuer charges them in USD or their card's billing currency
Settlement Currency:
Settlement to our Indian bank account occurs in Indian Rupees (INR) Our payment processor converts USD to INR at the time of settlement.
Currency Risk: You acknowledge and accept:
We bear currency conversion risk (fluctuation between transaction and settlement) We price subscriptions to account for expected FX costs We may adjust pricing if currency fluctuations significantly impact our costs You are charged in your card's billing currency by your card issuer Your card issuer may charge currency conversion fees
Payment Processing Fees: The following fees apply to cross-border transactions:
Base payment processing fee (charged by Stripe India) Cross-border transaction fee (approximately 1.5-2%) Currency conversion spread (approximately 2%) Payment gateway charges
These fees are factored into our subscription pricing. You are not charged separately for payment processing. Transaction Documentation: For each payment, we generate:
Invoice showing transaction in USD Receipt confirming payment received Bank settlement advice showing INR amount received GST invoice (if applicable) showing zero-rated export
You can access transaction history and invoices through your account dashboard. RBI and FEMA Compliance: We comply with RBI and FEMA regulations by:
Reporting all export transactions through banking channels Filing Foreign Inward Remittance Certificate (FIRC) or equivalent Submitting returns to RBI as required Maintaining records per RBI guidelines (minimum 10 years) Cooperating with authorized dealers and regulatory authorities
Export Benefits: As export of services:
Services to international clients are zero-rated for GST (no Indian GST charged) We may claim export incentives under government schemes if applicable Transactions are reported under RBI's Current Account Transaction classification
Client's Responsibilities: If you are located outside India:
You are responsible for compliance with your local laws You are responsible for any import duties or taxes in your jurisdiction You must not use the Service in violation of export control laws You represent that you are not on any restricted party lists
Sanctions and Restricted Parties: We do not provide services to:
Individuals or entities on UN, US, EU, or Indian sanctions lists Individuals or entities in countries subject to comprehensive sanctions Individuals or entities engaged in prohibited activities
By subscribing, you represent that you are not subject to sanctions and will not use the Service in violation of any export control or sanctions laws.
  1. REGULATORY COMPLIANCE Governing Laws and Regulations: Our operations are subject to and compliant with the following Indian laws and regulations: Information Technology Laws:
Information Technology Act, 2000 Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021
Data Protection:
Digital Personal Data Protection Act, 2023 Rules and regulations issued thereunder
Foreign Exchange and Export:
Foreign Exchange Management Act (FEMA), 1999 Foreign Trade (Development and Regulation) Act, 1992 Foreign Trade Policy RBI regulations on current account transactions
Consumer Protection:
Consumer Protection Act, 2019 Consumer Protection (E-Commerce) Rules, 2020
General Business Laws:
Indian Contract Act, 1872 Companies Act, 2013 (if applicable) Goods and Services Tax Act, 2017 (if applicable) Income Tax Act, 1961
Telecommunications:
Telecom Commercial Communications Customer Preference Regulations, 2018 (India's DND regulations) TRAI regulations on unsolicited commercial communications
Client's Compliance Obligations: You are solely responsible for ensuring your use of the Service complies with all applicable laws and regulations in your jurisdiction, including but not limited to: United States (if you are located in USA): Fair Housing Laws:
Federal Fair Housing Act (42 U.S.C. § 3601 et seq.) State and local fair housing laws Prohibition against discrimination based on race, color, religion, sex, familial status, national origin, or disability Equal opportunity housing requirements in all advertising and communications
Communication Laws:
Telephone Consumer Protection Act (TCPA) CAN-SPAM Act State telemarketing and anti-spam laws National Do Not Call Registry requirements State-specific robocall and autodialer regulations
Real Estate Regulations:
State real estate licensing laws and regulations Multiple Listing Service (MLS) rules and policies Real estate advertising regulations Truth in advertising requirements Brokerage and commission disclosure requirements State-specific real estate practice laws
Data Privacy:
California Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA) Virginia Consumer Data Protection Act (VCDPA) Colorado Privacy Act (CPA) Other state privacy laws as applicable Client data protection and security requirements
Other Jurisdictions: If you are located outside the United States, you are responsible for compliance with:
Fair housing or anti-discrimination laws in your jurisdiction Consumer protection laws Data protection and privacy laws (GDPR if in EU/EEA) Marketing and advertising regulations Real estate licensing and practice laws Telecommunications and anti-spam laws Any other applicable laws
Compliance Assistance: We provide:
Software tools that help facilitate compliance (e.g., opt-out management) Documentation on compliance best practices Fair Housing-compliant message templates
We do NOT provide:
Legal advice on compliance with your local laws Guarantees that your use of the Service complies with applicable laws Interpretation of laws or regulations Compliance audits or certifications
You should consult qualified legal counsel in your jurisdiction regarding your compliance obligations. Prohibited Content: To help maintain compliance, you must not use the Service to send content that:
Discriminates based on protected characteristics (race, religion, familial status, etc.) Makes discriminatory statements about neighborhoods or communities Violates fair housing laws or advertising regulations Contains false or misleading information Violates any applicable laws
Audit and Monitoring: We reserve the right to:
Monitor your use of the Service for compliance with these Terms Request documentation of your compliance efforts Suspend or terminate Service if we believe you are violating laws or regulations Cooperate with regulatory authorities investigating violations Report suspected violations to appropriate authorities
Client Acknowledgment: By using the Service, you acknowledge that:
You understand your compliance obligations You will use the Service in compliance with all applicable laws You will not use the Service for any unlawful purpose You are responsible for violations of law in your use of the Service We are not liable for your compliance failures
  1. WARRANTIES AND DISCLAIMERS Limited Warranty: We warrant that for a period of 30 days from your subscription start date:
The Service will perform substantially in accordance with our documentation and feature descriptions published on our website We will provide the Service with reasonable care and skill We will not knowingly include malicious code (viruses, malware, trojans) in the Service
If the Service fails to conform to this warranty, your exclusive remedy is:
We will use commercially reasonable efforts to correct the non-conformity, or If we cannot correct it within reasonable time, you may terminate and receive a refund per Section 5
This warranty is valid only if:
You use the Service in accordance with these Terms and our documentation The issue is not caused by misuse, unauthorized modification, or third-party services You notify us of the warranty claim within the 30-day warranty period
DISCLAIMER OF OTHER WARRANTIES: EXCEPT FOR THE EXPRESS LIMITED WARRANTY STATED ABOVE, THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY INDIAN LAW, WE EXPRESSLY DISCLAIM ALL OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO: Implied Warranties:
IMPLIED WARRANTIES OF MERCHANTABILITY IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE IMPLIED WARRANTIES OF QUALITY, ACCURACY, OR TITLE IMPLIED WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE IMPLIED WARRANTIES OF NON-INFRINGEMENT
Service Availability:
WARRANTIES THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE WARRANTIES THAT THE SERVICE WILL MEET YOUR SPECIFIC REQUIREMENTS OR EXPECTATIONS WARRANTIES REGARDING AVAILABILITY OF FEATURES OR FUNCTIONS WARRANTIES THAT DEFECTS OR ERRORS WILL BE CORRECTED WARRANTIES REGARDING COMPATIBILITY WITH YOUR SYSTEMS OR SOFTWARE
Accuracy and Reliability:
WARRANTIES REGARDING THE ACCURACY, COMPLETENESS, OR RELIABILITY OF:
ANALYTICS, REPORTS, OR METRICS GENERATED BY THE SERVICE DATA SYNCHRONIZATION WITH THIRD-PARTY PLATFORMS MESSAGE DELIVERY TIMES OR SUCCESS RATES AUTOMATED RESPONSE CONTENT OR TIMING
Third-Party Services:
WARRANTIES REGARDING THIRD-PARTY INTEGRATIONS, PLATFORMS, OR SERVICES WARRANTIES REGARDING SMS DELIVERY, EMAIL DELIVERY, OR SOCIAL MEDIA MESSAGING WARRANTIES THAT THIRD-PARTY SERVICES WILL REMAIN AVAILABLE OR COMPATIBLE
Business Results:
WARRANTIES REGARDING BUSINESS OUTCOMES, RESULTS, OR PERFORMANCE WARRANTIES REGARDING CONVERSION RATES, RESPONSE RATES, OR CLIENT ACQUISITION WARRANTIES REGARDING RETURN ON INVESTMENT (ROI) OR REVENUE IMPACT
Security:
WARRANTIES THAT THE SERVICE IS COMPLETELY SECURE OR FREE FROM VULNERABILITIES WARRANTIES THAT UNAUTHORIZED ACCESS WILL NEVER OCCUR WARRANTIES REGARDING PROTECTION AGAINST ALL CYBER THREATS
No Guaranteed Results: We do not guarantee, warrant, or make any representations regarding:
Specific inquiry response rates or conversion rates Number of conversations or inquiries you will receive Number of clients you will acquire using the Service Revenue, commissions, or income you will generate That the Service will solve all your business challenges That automated responses will always be appropriate for every situation That prospects will always respond positively to automated messages That your business results will match examples or testimonials
Results vary based on numerous factors including your market, property inventory, pricing, marketing, business skills, effort, and external market conditions. Your Responsibility: You acknowledge that:
Success with the Service requires your active participation and business expertise The Service is a tool that assists with communication management, not a complete business solution You are responsible for customizing the Service to your specific needs You are responsible for reviewing automated messages before they are sent You are responsible for monitoring conversations and intervening when necessary You should not rely solely on automated responses for all client communications
Software Nature: You acknowledge that:
Software may contain bugs, errors, or defects No software is completely error-free Performance may vary based on internet connectivity, device, browser, and other factors Updates and maintenance may occasionally cause temporary disruptions New features may have initial bugs that are resolved over time
Third-Party Disclaimer: We disclaim all liability for:
Acts or omissions of third-party service providers Availability, performance, or reliability of third-party platforms Changes to third-party APIs or integrations Third-party data breaches or security incidents Third-party billing or payment processing issues
Legal Advice Disclaimer: We do not provide legal, regulatory, or compliance advice. Information we provide about compliance is for general educational purposes only and should not be relied upon as legal advice. You should consult qualified legal counsel regarding your specific compliance obligations. Test Before Relying: You are responsible for:
Testing the Service thoroughly before relying on it for critical business operations Reviewing automated responses to ensure they are appropriate and compliant Monitoring Service performance and reporting issues promptly Having backup communication methods in case of Service disruption
  1. LIMITATION OF LIABILITY Liability Cap: TO THE MAXIMUM EXTENT PERMITTED BY INDIAN LAW, OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE, THESE TERMS, OR YOUR USE OF THE SERVICE, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTORY DUTY, OR OTHERWISE, SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE 12 MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE LIABILITY. IF YOU HAVE BEEN A SUBSCRIBER FOR LESS THAN 12 MONTHS, OUR TOTAL LIABILITY SHALL NOT EXCEED THE TOTAL AMOUNT YOU HAVE PAID TO US SINCE YOUR SUBSCRIPTION START DATE. Excluded Damages: TO THE MAXIMUM EXTENT PERMITTED BY INDIAN LAW, IN NO EVENT SHALL WE BE LIABLE FOR ANY OF THE FOLLOWING TYPES OF DAMAGES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES: Indirect and Consequential Damages:
INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES DAMAGES FOR LOST PROFITS, REVENUE, INCOME, OR BUSINESS OPPORTUNITIES DAMAGES FOR LOST OR CORRUPTED DATA OR CONTENT DAMAGES FOR LOSS OF GOODWILL OR REPUTATION DAMAGES FOR BUSINESS INTERRUPTION OR WORK STOPPAGE DAMAGES FOR LOSS OF ANTICIPATED SAVINGS OR BENEFITS
Third-Party Related Damages:
DAMAGES RESULTING FROM THIRD-PARTY ACTIONS, SERVICES, OR PLATFORMS DAMAGES FROM THIRD-PARTY SERVICE OUTAGES, CHANGES, OR TERMINATIONS DAMAGES FROM UNAUTHORIZED ACCESS TO YOUR ACCOUNT BY THIRD PARTIES DAMAGES FROM THIRD-PARTY DATA BREACHES OR SECURITY INCIDENTS
Service-Related Damages:
DAMAGES RESULTING FROM YOUR INABILITY TO USE THE SERVICE OR ANY FEATURE DAMAGES FROM SERVICE DOWNTIME, ERRORS, BUGS, OR PERFORMANCE ISSUES DAMAGES FROM DELETED, CORRUPTED, OR LOST DATA DAMAGES FROM MISSED MESSAGES OR FAILED MESSAGE DELIVERY DAMAGES FROM INAPPROPRIATE OR INCORRECT AUTOMATED RESPONSES DAMAGES FROM INTEGRATION FAILURES OR THIRD-PARTY PLATFORM ISSUES
Client-Related Damages:
DAMAGES FROM LOSS OF CLIENTS, PROSPECTS, OR BUSINESS RELATIONSHIPS DAMAGES FROM CLIENT COMPLAINTS OR DISSATISFACTION DAMAGES FROM REPUTATIONAL HARM TO YOUR BUSINESS DAMAGES FROM LOST OPPORTUNITIES OR TRANSACTIONS
Compliance and Legal Damages:
DAMAGES FROM REGULATORY FINES, PENALTIES, OR SANCTIONS DAMAGES FROM LAWSUITS OR LEGAL CLAIMS BY THIRD PARTIES DAMAGES FROM YOUR VIOLATION OF LAWS OR REGULATIONS DAMAGES FROM FAIR HOUSING VIOLATIONS OR DISCRIMINATION CLAIMS
THESE LIMITATIONS APPLY REGARDLESS OF:
THE LEGAL THEORY ON WHICH LIABILITY IS BASED (CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, STATUTORY DUTY, OR OTHERWISE) WHETHER THE DAMAGES WERE FORESEEABLE OR UNFORESEEABLE WHETHER WE WERE ADVISED OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES WHETHER OTHER REMEDIES FAIL OF THEIR ESSENTIAL PURPOSE
Exceptions to Limitations: These liability limitations DO NOT apply to the extent prohibited by applicable law. Specifically, we do not limit liability for:
Death or personal injury caused by our negligence Fraud or fraudulent misrepresentation Gross negligence or willful misconduct Violation of consumer protection laws that cannot be contractually limited Breach of confidentiality obligations Infringement of intellectual property rights Any other liability that cannot be excluded or limited under Indian law
Allocation of Risk: You acknowledge and agree that:
These limitations reflect a reasonable allocation of risk between the parties The subscription fees charged reflect these risk allocations Without these limitations, subscription fees would be substantially higher You have had opportunity to review these limitations before subscribing
Your Responsibility: You acknowledge that you are responsible for:
Maintaining appropriate business insurance to cover your business risks Backing up Your Content regularly and storing backups outside the Service Having contingency plans for Service disruptions Monitoring automated communications to ensure appropriateness Complying with all applicable laws and regulations Managing your client relationships responsibly
Force Majeure: We are not liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to:
Natural disasters, pandemics, epidemics, or acts of God War, terrorism, riots, civil unrest, or acts of government Strikes, labor disputes, or shortage of labor Internet, telecommunications, or utility failures or disruptions Third-party service provider failures or outages Cyberattacks, hacking attempts, or distributed denial of service attacks Changes in laws or regulations that affect Service delivery Any other events or circumstances beyond our reasonable control
During force majeure events:
We will make reasonable efforts to minimize disruption We will notify you of the force majeure event and expected duration Subscription fees continue unless Service is unavailable for more than 15 consecutive days Either party may terminate if force majeure continues for more than 30 consecutive days
Mitigation Obligation: If you suffer damages despite these limitations, you have an obligation to mitigate your damages by:
Promptly notifying us of issues Taking reasonable steps to minimize losses Using backup communication methods Cooperating with our resolution efforts
Failure to mitigate may reduce or eliminate recovery. Multiple Claims: The liability cap applies in aggregate to all claims, not per claim. Multiple claims do not increase the maximum liability amount.
  1. INDEMNIFICATION Your Indemnification Obligation: You agree to indemnify, defend, and hold harmless AI Revenue Labs, its affiliates, officers, directors, employees, agents, contractors, and licensors (collectively, "Indemnified Parties") from and against any and all third-party claims, actions, demands, losses, damages, liabilities, costs, and expenses (including reasonable attorneys' fees, court costs, and expert fees) arising from or related to: Your Use of Service:
Your use or misuse of the Service Your violation of these Terms Your violation of any applicable laws, regulations, or third-party rights Your business practices, marketing, or communications with prospects and clients
Content and Communications:
Your Content, including any claims that Your Content infringes intellectual property rights, violates privacy rights, or is defamatory Messages you send through the Service, including claims of spam, harassment, or unwanted communications Representations or statements you make to prospects or clients Your advertising, marketing materials, or business communications
Legal Compliance:
Your violation of fair housing laws or anti-discrimination regulations Your violation of TCPA, CAN-SPAM, or similar communication laws Your violation of data protection or privacy laws Your violation of real estate licensing or practice regulations Your violation of consumer protection laws
Third-Party Claims:
Claims by your prospects, clients, or competitors Claims by regulatory authorities or government agencies Claims related to your integration with third-party services Claims arising from your employment or contractor relationships
Business Operations:
Disputes between you and your clients or prospects Claims related to property transactions you facilitate Claims of misrepresentation or fraud in your business dealings Claims related to your commission disputes or business arrangements
Indemnification Process: If a claim subject to indemnification arises: Notice:
We will promptly notify you in writing of any claim Delay in notice does not relieve your obligation except to the extent you are prejudiced by the delay
Defense:
You will assume control of the defense with counsel reasonably acceptable to us You will not settle any claim without our prior written consent Settlement that imposes obligations on us or admits liability on our behalf requires our express written consent
Cooperation:
We may participate in defense at our own expense with counsel of our choice You will reasonably cooperate with us in defense of the claim You will keep us informed of the status and provide copies of relevant documents
Settlement:
You may not settle any claim that:
Admits any liability or wrongdoing on our part Imposes any obligations or restrictions on us Requires us to take or refrain from taking any action Does not provide us with complete and unconditional release
Without obtaining our prior written consent
Our Indemnification to You: We will indemnify you against third-party claims that the Service, when used in accordance with these Terms, infringes any Indian copyright, trademark, or trade secret, provided that you:
Promptly notify us in writing of the claim Give us sole control of the defense and settlement Reasonably cooperate with our defense
Our Indemnification Does Not Apply If:
Infringement results from your modification of the Service Infringement results from your combination of the Service with other software, hardware, or services Infringement results from your continued use after we notify you to stop due to infringement Infringement results from your use of non-current version when current version would avoid infringement You settle or make admissions without our consent
Our Remedies: If we believe the Service infringes or may infringe, we may at our option:
Obtain the right for you to continue using the Service Replace or modify the Service to make it non-infringing Terminate your subscription and refund pro-rata fees for unused period
This indemnification is your sole remedy for infringement claims. Indemnification Survival: Indemnification obligations survive termination of these Terms and your subscription.
  1. DISPUTE RESOLUTION AND GOVERNING LAW Informal Resolution (Mandatory First Step): Before initiating any formal dispute resolution process, you agree to first attempt informal resolution by:
Sending written notice of the dispute to [email protected] Providing detailed description of the dispute, including relevant facts and desired resolution Working with us in good faith to resolve the issue for 30 days
Most disputes can be resolved through informal discussion. This process is mandatory before proceeding to formal resolution. Governing Law: These Terms and any dispute arising from or related to these Terms or the Service shall be governed by and construed in accordance with:
The laws of India The Information Technology Act, 2000 The Indian Contract Act, 1872 Other applicable Indian statutes and regulations Without regard to conflict of law principles
Jurisdiction: Subject to the arbitration provisions below, the courts of New Delhi, India, India shall have exclusive jurisdiction over any disputes arising from these Terms or the Service. Arbitration Agreement: If informal resolution fails to resolve the dispute within 30 days, either party may initiate binding arbitration as the exclusive means of resolving the dispute, except as provided below. Arbitration Rules:
Arbitration shall be conducted under the Arbitration and Conciliation Act, 1996 (as amended) The arbitration shall be administered by an independent arbitration institution mutually agreed upon, or if no agreement, per the Act The seat of arbitration shall be New Delhi, India, India The language of arbitration shall be English The arbitration shall be conducted by a sole arbitrator mutually appointed by the parties, or if no agreement within 30 days, appointed per the Act
Arbitration Process:
Each party shall bear its own costs and expenses, including legal fees The arbitrator may award costs to the prevailing party as part of the award The arbitrator may award the same damages and relief as a court of competent jurisdiction The arbitrator's decision shall be final and binding on both parties The arbitration award may be enforced in any court of competent jurisdiction
Exceptions to Arbitration: The following disputes are NOT subject to arbitration and may be brought in court:
Claims seeking injunctive or equitable relief (temporary restraining orders, preliminary injunctions, etc.) Disputes related to intellectual property infringement Claims for amounts less than ₹5,00,000 (Five Lakh Rupees), which may be brought in small causes court Claims brought by either party against the other for collection of unpaid fees
Class Action Waiver: TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AGREE THAT DISPUTES WILL BE RESOLVED ON AN INDIVIDUAL BASIS ONLY. YOU WAIVE ANY RIGHT TO:
Participate in a class action lawsuit or class-wide arbitration Participate in a representative action or representative arbitration Consolidate your claims with claims of other users Serve as a class representative or private attorney general
Each party may bring claims only in their individual capacity. The arbitrator may not consolidate claims or preside over any class or representative proceeding. If the class action waiver is found unenforceable, the entire arbitration provision is void and disputes will be resolved in court. Government Enforcement: Nothing in these Terms prevents:
You from filing complaints with government regulatory or enforcement authorities Government authorities from pursuing enforcement actions Either party from reporting suspected violations of law to appropriate authorities
Consumer Protection: If you are a consumer in India, nothing in this dispute resolution provision limits your rights under the Consumer Protection Act, 2019, including:
Right to approach consumer dispute redressal forums Right to file complaints with consumer protection authorities Other rights provided under consumer protection laws
Preliminary Injunctions: Nothing in this arbitration provision prevents either party from seeking preliminary injunctive relief in court to:
Prevent irreparable harm Preserve the status quo pending arbitration Protect intellectual property rights Prevent disclosure of confidential information
Such court proceedings do not waive the right to arbitrate. Notice Requirements for Legal Action: Any legal notices or service of process must be sent to: For You:
To the email address associated with your account To the billing address on file
For Us: AI Revenue Labs New Delhi, India Email: [email protected]
  1. GENERAL PROVISIONS Entire Agreement: These Terms, together with the following documents, constitute the entire agreement between you and AI Revenue Labs regarding the Service and supersede all prior or contemporaneous agreements, representations, warranties, and understandings (whether oral, written, electronic, or implied):
Privacy Policy (ai-revenuelabs.com/privacy) Refund Policy (ai-revenuelabs.com/refund-policy) Acceptable Use Policy (Section 7 of these Terms)
No Oral Modifications: These Terms may not be modified by oral agreement. Any amendments must be in writing as provided below. Modifications to Terms: We may modify these Terms at any time by:
Posting updated Terms on our website at ai-revenuelabs.com/terms Notifying you via email to the address associated with your account Displaying a notice in your account dashboard Providing at least 30 days' advance notice for material changes
Types of Changes: Non-Material Changes:
Clarifications or corrections to existing terms Updates to contact information or addresses Changes required by law Effective immediately upon posting
Material Changes:
Changes to fees, payment terms, or refund policy Changes to Service features or functionality Changes to limitation of liability or warranty Changes to dispute resolution process Effective 30 days after notice
Your Acceptance of Changes: Continued use of the Service after changes become effective constitutes acceptance of the modified Terms. If you do not agree to modifications:
You must discontinue use of the Service You may cancel your subscription per Section 6 Cancellation does not entitle you to refund except as provided in Section 5
Version Control:
We maintain version history of Terms with effective dates Current version is always available at ai-revenuelabs.com/terms Previous versions available upon request for historical reference
Assignment and Transfer: Your Assignment:
You may not assign, transfer, sublicense, or delegate these Terms or your account without our prior written consent Any attempted assignment without consent is void Assignment includes merger, acquisition, sale of assets, or change of control
Our Assignment:
We may assign or transfer these Terms and your account to:
Any affiliate or subsidiary Any successor entity in merger, acquisition, or sale of assets Any financing provider as security interest
Without your consent or prior notice Assignment does not affect your rights under these Terms
Effect of Assignment:
Assignee assumes all rights and obligations under these Terms You agree to cooperate with assignee as necessary We will notify you of material assignments that affect Service delivery
Severability: If any provision of these Terms is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable:
That provision will be enforced to the maximum extent possible under law The remaining provisions will remain in full force and effect The invalid provision will be replaced with a valid provision that most closely matches the intent The invalidity of one provision does not affect the validity of other provisions
Waiver: No Implied Waiver:
Our failure to enforce any right or provision does not constitute waiver of that right or provision Our delay in enforcing rights does not constitute waiver Waiver of one breach does not waive subsequent or different breaches
Express Waiver Required:
Any waiver must be in writing and signed by our authorized representative Waiver is effective only for the specific instance and purpose stated No waiver can be implied from our conduct or course of dealing
Survival of Terms: The following provisions survive termination or expiration of these Terms:
Section 5 (Refund Policy - for pending refunds) Section 8 (Intellectual Property Rights) Section 9 (Data Privacy - for retention period) Section 10 (Third-Party Integrations - for outstanding fees) Section 11 (Export of Services - for completed transactions) Section 12 (Regulatory Compliance - for records) Section 13 (Warranties and Disclaimers) Section 14 (Limitation of Liability) Section 15 (Indemnification) Section 16 (Dispute Resolution and Governing Law) Section 17 (General Provisions)
Relationship of Parties: Nothing in these Terms creates or shall be deemed to create:
Partnership, joint venture, or agency relationship Employment relationship Franchise relationship Fiduciary relationship
You and AI Revenue Labs are independent contractors. Neither party has authority to bind the other or make commitments on behalf of the other. No Third-Party Beneficiaries: These Terms are for the benefit of you and AI Revenue Labs only. No third party has any right to enforce or benefit from these Terms, except:
Indemnified Parties under Section 15 (Indemnification) Our affiliates and successors under assignment provisions
Notices: To You: All notices, communications, and disclosures will be sent to:
The email address associated with your account In-app notifications in your account dashboard Postal mail to your billing address (for legal notices)
Notices:
To You: All notices, communications, and disclosures will be sent to:
  • The email address associated with your account
  • In-app notifications in your account dashboard
  • Postal mail to your billing address (for legal notices)
To Us: All notices from you must be sent to:
General Inquiries: [email protected]
Legal Notices: [email protected] AI Revenue Labs New Delhi, India, India
Billing/Payment: [email protected]
Privacy/Data: [email protected]
Effective Date of Notices:
  • Email notices: Effective when sent (if sent to correct address)
  • Postal notices: Effective upon receipt or 5 days after mailing, whichever is earlier
  • In-app notices: Effective when posted in your account
Change of Contact Information:
  • You must keep your email address current
  • Update contact information immediately if it changes
  • We are not responsible for notices sent to outdated information
Email notices: Effective when sent (if sent to correct address) Postal notices: Effective upon receipt or 5 days after mailing, whichever is earlier In-app notices: Effective when posted in your account
Change of Contact Information:
You must keep your email address current Update contact information immediately if it changes We are not responsible for notices sent to outdated information
Language: These Terms are written in English. Any translations provided are for convenience only. In case of conflict between English version and translated version, the English version controls and prevails. Headings: Section and subsection headings are for convenience and reference only. Headings do not affect interpretation or construction of these Terms. Interpretation: In interpreting these Terms:
"Including" means "including without limitation" Singular includes plural and vice versa "Or" is not exclusive (includes "and/or") "Days" means calendar days unless specified as business days "Writing" or "written" includes email and electronic communications
Force Majeure: Except for payment obligations, neither party is liable for failure or delay in performance due to events beyond reasonable control, including:
Natural disasters (earthquakes, floods, storms, pandemics) War, terrorism, civil unrest, or acts of government Strikes, labor disputes, or shortage of materials Internet or telecommunications failures not caused by us Power outages or utility failures Cyberattacks or hacking incidents (if we took reasonable precautions) Changes in laws that prevent performance
During force majeure:
Affected party must notify other party promptly Affected party must use reasonable efforts to mitigate impact Performance is suspended for duration of force majeure event Either party may terminate if event continues for more than 30 days
Counterparts and Electronic Signatures: These Terms may be accepted electronically by:
Clicking "I Agree" button during account registration Checking an acceptance box Using the Service after being presented with these Terms
Electronic acceptance has same legal effect as handwritten signature on paper document. Compliance with Export Laws: If you are subject to export control laws:
You represent you are not on any prohibited party list You will not use the Service in violation of export controls You will not export Service data to prohibited jurisdictions
Publicity: We may:
Identify you as a customer on our website and marketing materials Use your business name and logo in customer lists Create case studies with your permission
You may request removal at any time by emailing [email protected] Anti-Bribery and Anti-Corruption: Both parties agree to comply with:
Prevention of Corruption Act, 1988 (India) Foreign Corrupt Practices Act (if applicable to you) Other applicable anti-bribery and anti-corruption laws
Neither party will offer, pay, or accept bribes or improper payments in connection with these Terms. Government Procurement: If you are a government entity or purchasing under government contract:
Additional terms may apply per applicable procurement laws Contact us for government-specific terms Standard Terms may be modified to comply with government requirements
CONTACT INFORMATION AND SUPPORT
Company Details:
AI Revenue Labs Registered Office: New Delhi, India, India State: New Delhi, India Country: India
Contact Methods:
General Support: Email: [email protected] Phone: +91 8076255496 Support Hours: Monday-Friday, 9:00 AM - 6:00 PM IST Response Time: Within 24 hours for email inquiries
Technical Support: Email: [email protected] Phone: +91 8076255496 Available per your subscription plan:
  • Essentials: Email support only
  • Growth: Email + live chat support
  • Scale: Priority support with dedicated account manager
Billing and Payments: Email: [email protected] Phone: +91 8076255496
Legal and Compliance: Email: [email protected] Phone: +91 8076255496 Address: New Delhi, India, India
Privacy and Data Protection: Email: [email protected] Phone: +91 8076255496
Abuse and Violations: Email: [email protected] Report Terms violations, spam, or misuse
Marketing and Publicity: Email: [email protected] Opt-out requests, logo removal requests
Documentation: [email protected]
Status Page: [email protected] (Service uptime and incident updates)
For Questions About These Terms:
If you have questions or concerns about these Terms, please contact:
  • Phone: +91 8076255496
  • Mail: AI Revenue Labs, New Delhi, India, India
We will respond to inquiries within 5 business days.
BY CREATING AN ACCOUNT AND USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS. YOU FURTHER ACKNOWLEDGE THAT YOU HAVE HAD OPPORTUNITY TO REVIEW THESE TERMS BEFORE AGREEING, AND YOU HAVE THE AUTHORITY TO ENTER INTO THIS BINDING AGREEMENT.
Last Updated: January 30, 2026